Complaints Handling

Course description

The aim of the session is to assist the dental team in resolving complaints in order to re-establish relationships between patients and the practice/organisation.

Course aims:

•  Recognise the value of good customer servicer
•  Explore common causes of complaints and the effects
•  Determine appropriate measure to ensure complaints are resolved effectively

Book  your place: 

Please head to the Accent Login page here:  https:\\accent.hicom.co.uk.

Sign in with your log in details. Search for the course and book your space. If no spaces are available, you will be able to register on the waiting list.

Venue location