Conflict Management; Safety is not the absence of conflict, it is the ability to handle conflict in a peaceful way
Conflict can occur at all levels of interaction during the day, whether at work with colleagues or in an irate patient, among friends or within families. This session will equip you with the strategies to reduce and resolve conflict
Please head to the Intrepid log in page here: https://secure.intrepidonline.co.uk/CourseManager/EOE/sys_Pages/MainMenu/MainMenu.aspx and sign in with your log in details. Search for the course and book your space. If no spaces are available, you will be able to register on the waiting list.
Remote Learning via MS Teams
Bob Champion Research and Education Building, Norwich NR4 7UQ
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